Yash Prakash
Aspiring Software Developer
A collaborative, customer-first mindset for technical support in SaaS and marketing ecosystems.
About Me
With a strong foundation in software development, campaign automation, and platform observability, I frequently collaborate with support and QA teams to debug issues and enhance end-user stability. I am experienced in identifying technical patterns, creating troubleshooting scripts, and improving system transparency using tools like Postman and GitHub Actions.
Experience
Senior Executive - Email Development
OPK E Services, Gurugram (Remote)
Feb 2025 - Present
- Provided campaign-level troubleshooting and support.
- Developed automation pipelines, reducing response time by 40%.
Operations Executive + Software Developer
Reclame Digital, Gurugram
Jul 2023 - Feb 2025
- Built internal tools to visualize and monitor workflow data.
- Created support dashboards to enable client issue triage.
Frontend Developer
Campaign Studio, New Delhi (Remote)
Jan 2022 - Jun 2023
- Co-developed a demand-side delivery engine with Google DV360.
- Automated campaign configuration, reducing cycle time by 65%.
Projects
AI-Powered Email Template Builder
Drag-and-drop tool for building responsive email layouts with AI-assisted content blocks and real-time rendering.
OneCode IDE
Collaborative browser IDE with multi-language support, syntax highlighting, and auto-save. Built using React and Express.
Online Financial Management Platform
Secure, mobile-friendly platform with email verification and responsive user dashboards.
Skills
Languages
JavaScript, Python, Go (learning), Java (basic)
Monitoring & Observability
Prometheus, Grafana, Datadog (exploring), Open Telemetry
Cloud & DevOps
Docker, GitHub Actions, Kubernetes (learning), CI/CD, AWS
Campaign & Support Tools
REST APIs, Postman, Jira, Webhooks, Log Analysis